Sunday, 16 March 2014

Winter moratorium on utility disconnections ending


Indiana utilities are warning customers that the state moratorium on disconnections for non-payment of bills is ending.


The seasonal moratorium prevents utilities from disconnecting customers who meet low-income guidelines and have received federal and state utility heating assistance.


Vectren Energy Delivery, which has gas customers across much of Indiana, is urging customers who have received a disconnect notice or need bill payment assistance to contact the utility online using its Live Chat feature or at 1-800-227-1376 to make payment arrangements and avoid potential disconnection.


Vectren has pledged $750,000 to help customers having trouble paying their bills.


Vectren says its moratorium on disconnecting service ends Monday.



No comments:

Post a Comment